CLEAR DETAILS, THOUGHTFUL SERVICE

Ingredients & allergy enquiries

Questions are welcome before you order.

Ask before ordering

Recipes may contain wheat or gluten, eggs, milk, nuts, peanuts, soy or other allergens. The exact ingredients depend on the product and recipe. Ask for the ingredients of your selected item before an order is confirmed.

Cross-contact matters

Do not assume products are allergen-free, gluten-free or suitable for a medical dietary requirement. We cannot promise an allergen-free preparation environment without checking the actual process. For a severe allergy, discuss suitability directly before purchasing.

Keep your note specific

Tell us which ingredient must be avoided and which product you are enquiring about. Share only the relevant dietary requirement; detailed medical history is not needed for an ordinary enquiry.

Before serving

Keep ingredient information available for guests. If suitability has not been confirmed, do not serve the product to someone with the relevant allergy.

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